Conditions for Return:
1. The product must be unused, unworn, unwashed and without any flaws.
2. The product must include the original tags, user manual and all accessories.
3. The product must be returned in the original and undamaged manufacturer packaging / box. It must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturer’s box.
4. We only offer you return facility in genuine cases. You can return within 3 days.

Return Policy:
You can return or anything which you received within 3 days from date you receive parcel, deliver us by any of your convenient nearest courier company. Please make sure which items you want to return. It should be well packed as you received broken or as it is you received without our permission. You cannot refund used items, courier company return charges paid by responsible party if we responsible of this issue then we return your funds by bank, easy paisa, Omni, Mobi cash or mobile balance also, cash back time maximum 3 working days when we receive back your parcel with above mentioned conditions.

PhirSay is already selling items on discounted rates and using expensive Courier Services is not a feasible option for us.

When we receive your parcel our team inform you via text message you can adjust this amount in any next order or also can cash back.

Note: We’ll make sure the products which we send are fully packed, reducing all the chances of damage but if still any product is damaged it will be on customer’s own risk. Rest assured product will be packed carefully reducing all the chances of damage.

How to Return a Product:

If you want to return a product then you have to send us the product through any courier service, when we receive the product our representative inform you through phone call/SMS.

We will issue a voucher code of the same amount of the product. If you require refund then share your bank details with us, in case of no bank account share Jazz cash account so we can transfer the amount. We will not pay the delivery charges only the product purchase price will be refunded.

If you follow the conditions of return you can contact us on our help line 03357447729 or leave an email at care@phirsay.com or info.phirsay@gmail.com

Note: If you want to return, we suggest you to send back this parcel via GPO Govt. Pakistan Post. Its prices are much less than any other courier companies anyhow you pay or we pay these charges both parties take advantage of this facility.